Test Cancellation Policy
MDxHealth will honor test cancellation requests any time prior to the start of the analytical testing phase. Test cancellation requests must be submitted from the person authorized to cancel a test, following the instructions below:
- Contact Client Services at 866-259-5644 for test cancellation.
- A Test Cancellation Form will be sent to the authorized person for signature.
- Return the completed and signed Test Cancellation Form by fax to MDxHealth 949-788-0014.
If the cancellation request is received after the specimen has entered in the analytical testing phase, the request cannot be honored and the usual test charge will be assessed.